The Future does not accept returns or exchanges, unless there is a manufacturer's defect. Part of the benefit offering unique, artist-made wares is that The Future pays those artists and vendors quickly, so we’re not able to issue refunds.
All orders are packed and shipped within 3-5 business days of being ordered online. (this does not include items that are on preorder or backorder, which ship approximately 2-3 weeks from order). If you order items that are on preorder with regular items, we will ship your entire order together, unless otherwise agreed upon.
All U.S. orders are shipped via USPS Priority or First Class Mail, which usually arrives within 2-3 business days.
WE DO NOT SHIP INTERNATIONALLY! Every int'l package we've sent gets lost and then I have to file a claim and it's a whole thing so we gave up. We love <3 our postal carriers and know they're doing their best!
You'll receive an email when your order is shipped with a tracking number. If your package hasn't arrived within two weeks of shipping, please email us. If your package has been lost in transit, we will file a claim with the USPS for a resolution (usually reimbursing The Future) before sending out a replacement.
The Future is not liable for lost, damaged, returned or stolen packages.
All USPS Priority Mail packages are insured by USPS for up to $50. If USPS misdelivered or misplaced your order, you are entitled to that compensation but you must file a claim yourself as you are the recipient. If you would like a replacement sent from The Future, we will file a claim with USPS but aren't able to send a replacement out until the claim with USPS is resolved. This can take up to a month, depending on the USPS' response time. We do not send out replacement items until a claim is completely resolved.
Due to an overwhelming donation asks,The Future only donates to orgs or projects that are supporting reproductive/abortion justice.